Ibrahim Bashir's Logo Image
Ibrahim Bashir

Extracting Customer Reviews

This is the case study of a project which involved extracting customer reviews. These reviews could later be used to analyze customer behavior and interests.

Project Image

Project Overview

This project is designed to efficiently extract customer reviews from the Trustpilot website using Scrapy. It automates the process of collecting key data points such as ratings, review dates, and business details.

By providing a structured dataset, this tool is particularly useful for tasks like sentiment analysis, customer feedback analysis, and training machine learning models on real-world customer experiences. With built-in data cleaning and handling of pagination, it ensures seamless and accurate extraction, ready to be used for analysis or further processing.

The project is easy to setup and a key feature of the project is that it sends new headers with each request and is customized to add delay with each request to avoid overwhelming the server.

Tools Used

PYTHON
SCRAPY
API REQUESTS